Privacy Policy | GNA Cleaning

PROFESSIONAL CLEANING · CARE FOR EVERY SPACECall +254 728 772624   |   WhatsApp +254 735 406060
YOUR INFORMATION. YOUR PRIVACY.

Privacy policy.

How we handle the information you choose to share with GNA Cleaning.

Who we are

GNA Cleaning provides cleaning services in Nairobi and Environs, Kisumu, Mombasa Coastline, Lamu and Meru. This notice explains how we use information shared through gnacleaning.co.ke and our enquiry channels. Last updated: 23 October 2026.

Information you choose to share

When requesting a quotation, you may provide your name, phone number, neighbourhood, property size, preferred date and details of the work. We may later need an address, access instructions and booking information to arrange an agreed visit. Please share only information relevant to your enquiry.

How we use it

We use enquiry details to respond, assess the work, prepare quotations, arrange visits and manage the service you request. We do not sell your enquiry information. We do not add you to marketing lists through this enquiry form.

WhatsApp, email and social links

The quotation form prepares a WhatsApp message on your device. Completing the form does not itself send the details to us; you choose whether to send the message in WhatsApp. WhatsApp, your email provider and linked social platforms operate under their own privacy terms. Our social links do not require you to sign in to use this website.

Website data and cookies

Our hosting provider may process technical logs, including IP addresses, browser information and access times, to operate and protect the website. WordPress uses cookies for authenticated administration. We do not require visitors to create an account to request cleaning. Any analytics or additional tracking introduced later should be reflected in an updated notice and appropriate consent choices.

Access and retention

Enquiry and booking information is used by people who need it to respond or deliver the agreed service, and by relevant service providers such as hosting, email and messaging providers. We retain information only for the purpose for which it is needed and any applicable record-keeping obligations. Avoid sending passwords, payment-card details, identification documents or unrelated sensitive information through the form.

Your requests

You may ask about personal information you have shared, request a correction or ask for deletion where applicable. We may need to verify your identity before handling a request, and some records may need to be retained for legal or contractual reasons.

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